Services
End-to-end product design
Product strategy
Design systems
Prototyping
User research
Figma expert
Experience
October 2023 - Present
Jenius Bank
Senior UX Designer
Led design solutions and strategy for Jenius Bank's new web app (desktop and mobile), focusing on abstracting complexities of core banking experiences, including dashboards, payments, transfers, autopay, external account management, and more.
Shaped long term design and implementation strategy of a scalable, responsive web design system, developing components optimized for mobile and desktop use; created a methodically documented library for cross-team adoption.
Collaborated cross-functionally with product, research, engineering, and risk/compliance teams to define and execute on product vision, balancing business needs, technical constraints, and customer expectations.
Delivered high-impact designs across the full design stack (UX/UI, including workflow mapping, detailed interactions, visual designs, and functional prototypes, ensuring quality from spec to launch.
Introduced elegant solutions for user pain points and simplified design processes by evaluating and removing redundant design elements with a ruthless eye for clarity and usability.
Proactively contributed to team development by mentoring junior designers, instilling user-centered design principles, and promoting a culture of collaboration and breakthrough thinking.
Anticipated and designed for edge cases, ensuring robust and adaptable user experiences while balancing execution with timely delivery.
January 2021 - October 2023
HMBradley
Product Designer
Led end-to-end design for the Credit Product, encompassing onboarding, credit decisioning, activation, engagement, and payments, delivering cohesive user experiences across the credit lifecycle.
Designed and launched key features, including authorized users, instant digital issuance, a rewards program, one-click credit, and a payments UX that reduced the failure rate to 0%.
Scoped project requirements and defining user flows with cross-functional teams during early planning stages to streamline development and align business, technical, and user pain points.
Conduct user tests and research interviews to validate design decisions and to reveal new mental models.
Host weekly design reviews with stakeholders and engineering to gather feedback and technical feasibility.
Collaborate with product and legal teams to balance competing priorities and meet legal standards.
Lead design handoff to engineers with proper articulation and documentation to ensure efficient build.
Contributed to multi-faceted design projects ranging from product, marketing, website and content design.
November 2022 - February 2024
UpKeep
Associate Designer - Contract
Designed various graphics for both internal company uses as well as external uses. I worked closely with the Social Media Project Coordinator to create graphics to maintain the online reputation of the company on sites like LinkedIn and Instagram.
Logo design for UpKeep Edge for a rebranding and product release. I also designed a logo for the Maintenance Community - an online network of maintenance professionals.
Created the first company brand guide to consolidate and streamline branding information into one single source of truth. This brand guide is available to all company departments via the employee website.
Collaborated closely with the Community and Strategic Initiatives department to empower company culture especially in a work from home environment. I also helped grow and facilitate collaboration within the Maintenance Community via LinkedIn and Slack.
December 2020 - January 2023
Quickcard
Product Designer - Contract
Design sales deck, one-pager and other sales collateral templates to empower sales teams to send out personalized content to customers. Clients include Brex, Safety Wing, Ocrolus, and more
Created each unique sales collateral piece to match each client’s brand and built with scalability in mind
Education
2021
Certification in User Interface (UI) Design
Memorisely
Immersive learn-by-doing 10 week bootcamp where I collaborated with 20 designers to master design skills such as styles, interactive components, prototyping, and design systems all on Figma.
2020
University of California, Los Angeles
Bachelor of Science; Magna Cum Laude